Frequently asked questions.

Yes — 100% free to you. We’re compensated by designers in our network when introductions lead to projects. You never pay us anything. All project fees are between you and the designer you’re matched with.

Most quote requests receive a designer response within 24 hours of submission. Many are matched the same day. The exact timing depends on your brief complexity and the availability of the designer we match you with.

No. Branding Services Australia is a referral platform, not a design agency. We don’t employ designers or do any creative work ourselves. All work is carried out by independent Australian branding professionals matched to your project.

Professional branding in Australia ranges from $800 for a basic logo to $20,000+ for full corporate brand identity. Most small business projects land between $2,500 and $8,000. Try our free cost calculator for a more specific estimate based on your project.

We have designers in every Australian capital (Perth, Melbourne, Brisbane, Sydney, Adelaide, Gold Coast, Canberra) and most regional centres. Many of our designers also work remotely, so you’re not limited by location unless you specifically want in-person meetings.

Let us know and we’ll match you with a different one. You’re under no obligation to proceed with the first match — or any match. We want to connect you with someone who’s actually a good fit, not just make the introduction and disappear.

We only accept independent Australian branding professionals with demonstrated experience, strong portfolios, and a track record of good client work. We review work samples, reference checks, and business legitimacy before adding anyone to the network.

Yes. Standard practice in Australia is for designers to transfer full ownership of final brand assets to you on completion of payment. You’ll receive all source files (vector logos, colour codes, font licences where applicable) and can use them however you like, forever.

Most small business branding projects take 4 to 8 weeks from brief to final delivery. Logo-only projects can be done in 2-3 weeks. Full brand identity with strategy work takes 6-10 weeks. Complex corporate rebrands can take 3-6 months.

Most designers in our network accept staged payments — typically 50% upfront and 50% on completion, or split into milestones (concept, refinement, delivery). Your designer will outline their payment terms in their quote.

Yes. All designers in our network are Australian-based independent professionals. We don’t use offshore or international designers — our focus is connecting you with local expertise.

Yes. We have designers experienced across most Australian industries including trades, hospitality, retail, professional services, tech, manufacturing, property, health and wellness, and specialty sectors. Tell us your industry and we’ll match you with someone who’s done similar work.